IN-STORE RETURN POLICY
Effective as of 4/26/2024
RETURNS & EXCHANGES
For items purchased in-store, returns and exchanges are accepted within 30 days of the original purchase with a valid receipt or proof of purchase.
ELIGIBLE ITEMS
The following items: Clearance items, Special-Order items, Custom Products and Final Sale items are NOT eligible for return/exchange. We reserve the right to refuse a return/exchange, at management’s discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.
CONDITION OF ITEMS
Except for items that were damaged when purchased, items may be “open box” but must be unused, undamaged, and complete with all original packaging.
FORM OF PAYMENT
Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.
ONLINE RETURN POLICY
Effective as of 4/26/2024
RETURNS & EXCHANGES
For items purchased online, returns and exchanges are accepted within 30 days of the delivery date. To initiate a return or exchange, please contact us at kentuckyvpccapoeira@gmail.com to obtain authorization. Be sure to include the item’s order number and your reason for the return or exchange. Returns or exchanges that are shipped without authorization may not be accepted. Please allow up to 10 business days for your refund to be processed once we receive your return or exchange.
RETURN SHIPPING
Shipping instructions will be included with your return authorization.
ELIGIBLE ITEMS
The following items: Clearance items, Special-Order items, Custom Products and Final Sale items are NOT eligible for return/exchange. We reserve the right to refuse a return/exchange, at management’s discretion, if the item being returned/exchanged does not meet the criteria set forth within this policy.
CONDITION OF ITEMS
Except for items that were damaged when purchased, items may be “open box” but must be unused, undamaged, and complete with all original packaging.
FORM OF PAYMENT
Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.
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